Maricar D Uqk

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Verified Reviewer
| map-marker San Miguel, Central Luzon

Poor After Sales

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Original review Jan 12, 2022

After namin mabili ung bahay, ang hirap na hagilapin ng sales for our concerns and inquries.

1. Ang sabi ng agent di magsasabay ang equity at pagibig pero nagsabay pa din.

2.

Ang amilyar ipapasa na nila sayo once matake out sa pagibig. di man lang nila akuin hanggang move in.

3. We completed the equity in 2019 and supposed to move in ng Q2 of 2020 but we understand na may delay because of the pandemic pero 2022 na and we haven't moved in still.

4. First inspection pa lang namin sa bahay and ang dami dami na kaming nakitang mali.

Ang pangit ng quality ung pagkakagawa sa bahay. Di man lang pantay pantay ung pagkakakabit ng switch wala ding uniformity ung mga ginamit na materials. For final inspection na dapat kami only to find out na hindi pala nagendorse ung nakausap namin sa first inspection bago ng resign so napatagal pa ung proseso.

5. I was also promised for incentive pero wala ni isa makausap regarding sa follow up ko.

Ung sales agent na kausap ko ang isasagot pa sila din daw wala pa commission.

6. After Sales sobrang bagal magrespond. Weeks ang aantayin mo para sa napakakulang sa sustansya na reply or seen ka na lang. Very poor costumer service.

Wala man lang magexplain ng ayos kung ano na nangyayari sa bahay.

7. They don't know how to adjust for their customer. Walang ioffer na solusyon or pano makakabawi sa mga problema sa kanila.

8.

Hindi man lang napansin kahit nino na walang bldg tax dec ung property na binili ng brother ko. Nalaman lang nung magbabayad na kami amiyar at kailangan ung document.

Maganda ang location at mura pero pasakit sa customer ang mga tao nila.

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Pros:
  • Affordable
Cons:
  • Quality not at par
  • Customer service
  • After sales

Preferred solution: Deliver product or service ordered

User's recommendation: Highly not recommending to anyone

1 comment
Montez Evl

Is this Garden Villas in Tanza?

Anonymous

Pissed Customer

Sobrang hirap nila kausap regarding sa mga concern sa bahay, refund nang Construction, yung iba d2 umabot nang 1 year bago nkuha yung contruction bond, nagseseen lang ang mga Employee nila sa mga Follow up messages ko.
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User's recommendation: mahirap irecommend

Anonymous

Mislead sales

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we paid for the reservation fee 20,000 pesos, after 3 days the sales called saying that the house price has increase, and they will add 100k on the equity. we cant back out now because you cant refund the res fee.

20k. after a week, the sales called again saying that the monthly pag ibig will be billed on the first month together with the monthly installment equity. Which is not what he said before paying the reservation fee. On the first conversation, we will need to complete the payment of the equity first before we start to pay the monthly pag ibig.

we are really stressed about this. even the management cant help you.

If you back out, You just gave them instant 20k. Hope it wont happen to others.

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Preferred solution: Apology

6 comments
Guest

Please message how to contact you ..we can join forces to complaint.. Mass complaint to give them a lesson sa PANLOLOKO

Guest

patuloy pa din ang panloloko ng DDC LAND. beware!!!

Wag po kayo pipirma ng kahit ako regarding PAGIBIG...

lolokohin po kayo ng mga yan at sasabihin tatapisin mu ma ang EQUITY pero patago po nila ipapalakad yan dahil may mga kasabwat sa kabila.. INGAT PO kAYO..WAG .MAGPALOKO!!

Guest
reply icon Replying to comment of Guest-1994717

Sobrang hirap kausap nang mga nasa Office nila,

Guest
reply icon Replying to comment of Guest-1997918

yah proven, walang substance tapos basta may masabi lang. Bumili ako ng unit dyan ang sabi ng agent 4 mos lang turnover na, tapos yung pala 4 mos lang na fully paid na sa kanila ng pag-ibig tapos ni wala pa silang advise man lang makaka received ka nalang ng email sa pag-ibig na magbabayad ka na ng monthly kasabay ng monthly sa equity.

Tapos initial inspection palang problema na, may tatawag sa yo 1 time na magsschedule tapos pagdating ng date ng inspection biglang may ibang sched sila or hindi pwede, hindi siguro talaga totoo ang schedule. Then pag hindi ka nagfollow up waley na, nagbabayad ka for nothing na ni walang development sa binabayaran mong bahay. Ang masama pa nyan galing ka sa malayo tapos pupunta ka only to find out na cancel pala ang appointment mo sa kanila. Tapos magpapamadali sila apply ng tubig, kuryente at move in fee pero wala namang development kung kelan talaga makakabit.

Kahit anong tawag mo dedma sila, maghintay ka kung kelan nila gusto sumagot! nakaka pissed off talaga!

Shayleigh Uqq
reply icon Replying to comment of Guest-1994717

How to conatct you po? We have the same issue and in the process na po ako ng formal complaint..

Shayleigh Uqq
reply icon Replying to comment of Guest-1994717

Same issue po...Please contact me po on viber..0966160****. On the process of formal complaint npo ako..coordinating with Pagibig na din po.

View more comments (5)
Anonymous
map-marker San Jose Del Monte, Bulacan

Lies and mispresentation

Mispresentation. They will give you affordable price.However, after signing and paying the equity ,the price will go up.You don't even have the house,and they will have you pay the mothly equity together with the monthly amortization, and the additional payment for equity because of the discrepancy
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Reason of review:
Pricing issue
Anonymous

DDC Land - House Construction Review

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the house i bought was poorly built. they would say it uses "buhos" technology, but wait until you get your next door neighbors. you will never have a good night's or day time's sleep will all the banging doors, and the loud footsteps on staircases of the other quad owners with whom you share your inner walls. the reason for this is the connected steel reinforcements of the concrete walls that are "ampaw". they vibrate and make the walls amplify the sounds inside your unit. boom, bang, boom, bang! if your priority is to enjoy peace and quiet at home, don't buy ddc. everything they use is substandard. main door (imported they say) gets locked permanent; you would need to replace it. the window panes leak during heavy rains. the toilet bowl easily gets permanent stains. the wall finish is rough. worst of all, the sounds of closing car and house doors are amplified in your narrow street and that adds another boom, bang, boom, bang to your daily experience.
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Reason of review:
Bad quality
2 comments
Guest

but i guess it's structural element is more stable, safe and sound because of their methodology using cast-in place wall compared to other high end developers which utilize Concrete Hollow Blocks (CHB)

Guest

May I know which site you purchased a unit?

View more comments (1)
edvillas
map-marker Angeles City, Pampanga

DDC LAND lies &deceit,thieves

Updated by user Sep 16, 2012

these people are the worst of the worst, I would never recommend to anyone to BUY a home or propery from them, ONCE they have your money, GONE,, never will reply.

Original review Mar 02, 2012
I am tried many times for DDC land/sta rosa gardenvillas3 to fix my house, JUST lies. delay delay, They even tried to run me over w/a truck,they claimed the brake was broken, they will not enforce the RULES that all homeowners sign upon move in, they claim Ignorance or state they cant enforce them, MANY empty lots have debris or trash which they are responisble for, YET they use the BLAME another not them,PLEASE be warn that they will CHEAT,LIE and even try to hurt you,when they given notice usually you only have a few hours when others will receive the same notice with at least week , Be aware they will do what they can once they have your money to deceive you
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Loss:
$5000
1 comment
Guest

I disiked the location of the project and was totally unsatisfied with the service given by the Sales and Marketing officers of DDC Land.

They misled me and misquoted me in their website, I didnt give permission to quote(misquote) me. shame on this firm

edvillas
map-marker Angeles City, Pampanga

Ddc land.garden villas 3 assualted me

the sales agents will mislead you, the after service is just promises. have a water leak , will not repair it, asked over 2 yrs ago to remeasure my property line, never have they come over even when they was 10 meters away, charged me for "damaged" to the curb when it was poorly built, a employee name jenn santos& joan craig even tried file charges this damage to the curb,1 employee named Rolando attacked me, m please be careful of dealing with these ppl ,i have recorded my calls & tried so show them their errors yet they have a dont care attitude, buyer beware
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Loss:
$100
4 comments
edvillas

i have repeatly tried to get these people to measure my property line and finish repairs that was caused my their work. still no help. these people are terrible, wish someone would just beat the *** out of them , OR do a 187 on them, never never again will I buy a home from these THEIVES

Guest

yes these people will lie to you, 1 man tried to break into my home, appeared he was drunk or on drugs,

they DDC land and after sales are terrible liers, they promise to fix items that was listed on my movwe in sheet, they will not repair, once they locked the door as i was trying to enter aftersales officem these ppl are CROOKS, morans

edvillas

thanh your Gun gun for the info

Guest

yes i agree , that I bought a unit and they will not follow thru on service, they said they would "clean up" an empyty lot, just lied lied, they had some man who tried to attack me, , this GV#3 is an unsafe place to live, be warn they will try to hurt or even "plant" drugs on your

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